Our Team

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Our team consists of trained and dedicated support staff who provide structured, consistent, and person-directed care. Each staff member is selected based on their ability to maintain safe, respectful, and stable environments.

  • Trained Residential Support Workers
  • Experience with diverse and complex needs
  • Focus on routine, structure, and consistency
  • Professional and accountable approach

SCREENING & SAFETY

All staff undergo thorough screening to ensure safety, reliability, and suitability for the role.

Background Records Check (BRC) completed

Reference checks and verification

Clear conduct and professionalism standards

Ongoing supervision and oversight

TRAINING & CERTIFICATIONS

Our staff are trained to meet sector standards and deliver safe, effective, and high-quality support.

Understanding and Managing Aggressive Behaviour (UMAB)

First Aid and CPR certification

Workhub and internal training programs

Ongoing Training under Ontario Association on Developmental Disabilities (OADD)

ONGOING DEVELOPMENT

We maintain a strong focus on continuous learning to ensure staff remain effective, responsive, and aligned with best practices.

Regular refresher trainings

Scenario-based learning

Ongoing supervision and feedback

Continuous improvement practices